Reference

How kheia88 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby.

Account data collected at registrationWallet data: bKash, Nagad, RocketYour right to access or delete dataCookies and session tracking explainedContact us to raise a data request

Explore the Lobby Read FAQ

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct or delete your personal data, reach out through any of the channels below. For wallet-related queries — such as a bKash or Nagad reference appearing on your account — include your registered mobile number so we can locate the record quickly. We aim to respond to all data requests within a reasonable period as required under applicable law.

Live Chat Start a live chat from the account dashboard. Quote your registered mobile number for faster data request handling.

Email Support Send your data access or deletion request to our support email. Include your account ID and the specific data you are asking about.

Help Centre The Help Centre has a dedicated privacy request form. Complete it with your account details and the type of request — access, correction or deletion.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across all account pages, payment flows and the lobby. Your bKash, Nagad and Rocket wallet references are stored in encrypted form and are never exposed in plain text. Account passwords are hashed — our support team cannot read them, only reset them via the OTP flow sent to your registered mobile number. We review data retention schedules periodically to make sure we are not holding information beyond its purpose.

SSL Encryption

Every page you load — account login, deposit via bKash or Nagad, lobby browsing — is served over SSL so your data stays encrypted in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Password resets and device verifications go through a one-time PIN sent to your registered mobile. We do not bypass this step, even on support requests.

Retention and Deletion

When you request data deletion, we remove what is not required by local regulation within the timeframe applicable law sets. Closed accounts are not retained beyond that period.

What We Collect and Why We Collect It

kheia88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with kheia88, we collect the information you provide directly — your name, email address, mobile number, and any wallet identifier linked to bKash, Nagad or Rocket transactions. We also collect technical data automatically: your device type, browser, IP address, and session

1
activity on the lobby. This data is used to process your deposits and withdrawals, verify your account identity, detect unusual activity, and send you account-related messages. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad or Rocket transfers is
2
handled only to the extent needed to complete and record the transaction. We keep your data for as long as your account remains active and for any period required by applicable law in your region. If your account is closed, we will retain only what local
3
regulation requires us to hold and delete the rest. Data processing under this policy depends on your local law and eligible regions — use of this platform outside supported regions is your own responsibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how your data is handled on kheia88. If your question is not covered here, use the live chat or the privacy request form in the Help Centre.

We collect your name, email address, mobile number, and the wallet identifiers you use — bKash, Nagad or Rocket. We also log your device type, IP address and session activity automatically.

No. Your bKash, Nagad and Rocket payment references are used only to process and record your transactions. We do not sell or share wallet data with third parties outside of what the payment process requires.

Submit a request via the privacy form in the Help Centre or email our support team with your account ID. We will confirm what data we hold and provide it within the timeframe local law requires.

Yes. Submit a deletion request through live chat or the Help Centre form. We will delete data that is not required by applicable regulation and confirm once the process is complete.

We use session cookies for login and analytics cookies to see how the lobby is used. You can block or clear cookies in your browser settings; doing so may affect how your account session behaves.

We keep only what local regulation in your region requires us to retain. Once that period ends, the remaining data is deleted. Data processing and retention depend on your local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Card Room InfobKash Casino Play

How kheia88 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

SSL Encryption

Cookie Controls

Account Security

Retention and Deletion

Your Privacy Questions, Clearly Answered

01 What personal data does kheia88 collect when I open an account?

02 Is my bKash or Nagad wallet data shared with anyone?

03 How do I request access to the data kheia88 holds about me?

04 Can I ask kheia88 to delete my account data?

05 Does kheia88 use cookies, and can I turn them off?

06 How long does kheia88 keep my data after I close my account?

Privacy Policy

Related pages

Related pages